The Ashbourne

Auto Clinic

01 835 2945

www.ashbourneautoclinic.ie All makes and models of cars, vans, jeeps and light commercials hr

Ashbourne Auto Clinic is a member of The Society of the Irish Motor Industry (SIMI)

What does this mean?

As a SIMI member we are bound by a Code of Ethics.

We operate our business in accordance with the highest standards of ethical conduct.

We meet our customers' needs in a professional manner.

We advertise our products in a positive, factual and informative manner.

We provide knowledgeable and trained personnel to ensure efficient quality customer service.

Upon request, we provide written estimates of and details of service to be performed.

We strive to resolve misunderstandings in a prompt and courteous manner.

Please click here to visit the SIMI website

 

SIMI Ireland

 Do You Know Your Car's Rights? 

Use your right to choose what is done to your car and by whom-after all, it is your vehicle!

Can I Choose Any Repairer?

You have the right to use any professional garage of your choice that undertake to carry out the work to the manufacturer's specifications. You are free to choose who will carry out the work on your vehicle, regardless of whether it is branded by the manufacturer of your car or an independent professional garage that undertake to carry out the work to the manufactures specifications.

 

What About My Warranty?

Vehicle manufacturers many NOT make their warranties subject to you having your car serviced within their network, or on the exclusive use of their own branded spare parts.

Every professional garage whether franchise or independent, is subject to the same statutory liability to you in the event of any negligent work or use of defective parts.

According to the EU Commission, consumers have the right to use any professional garage that undertake to carry out the work to the manufacturer's specifications for non-warranty work, even during the warranty period.

 

What Parts Can Be Used?

You may choose either "original spare parts" or "parts of matching quality" to ensure that your warranty is not affected.

 

If you have any further questions please contact us here at Ashbourne Auto Clinic.